1. Can I view all the toys online?
   Yes, you can browse all the toys available on our website. We offer a wide range of options, including educational toys, action toys, puzzles, etc.
2. How do I place an order on the website?
   After you have selected the toys you like, click “Add to Cart” and follow the on-screen prompts to complete the purchase process. You will need to fill in the necessary shipping information and payment information.
3. Can I place an order over the phone?
   Of course, our customer service team is happy to help you place an order over the phone. Please call 339-345-0418 and our customer service staff will guide you through the purchase process.
4. What are the payment methods?
   We accept a variety of payment methods, including but not limited to credit cards, debit cards and PayPal. At checkout, you can choose the payment method that is most convenient for you.
5. How do I track my order?
   Once the order is shipped, you will receive a tracking number via email. You can use this tracking number to check the order status on our website or the courier’s website.
6. What should I do if there is a problem with the toy I received?
   If there is any problem with the toy you received, please contact us immediately at shaanjajja@sanyuesoullighthouse.com or call 339-345-0418. We are committed to providing return or replacement services to ensure your satisfaction.
7. Is there an age limit for purchasing toys?
   Some toys may have age restrictions due to the presence of small parts or other safety reasons. Please use the recommended age range clearly marked in the product description to choose the right toy for your child.
8. Can I return the product?
   Yes, we offer a 30-day return policy. Toys must be returned unused and in good packaging. For more detailed return procedures and policies, please refer to the Return Policy section on our website.